Shipping & Returns

A few words about shipping and pick up

Easy Shipping and Pick Up Options

The customer is responsible for all shipping expenses. Shipping can vary from the estimated shipping provided during checkout process. If shipping is more than estimated amount, customer will be contacted to pay actual shipping cost associated with order. Most items are shipped via UPS ground service and delivered within 1 - 4 days, depending upon availability. You will be notified if a product is backordered or unavailable.

Larger orders (over 300 lbs or 3 rolls) are eligible for delivery by Freight service. When purchasing a larger order, the shipping will be changed to a commercial truck with lift gate or a residential truck with lift gate depending on your shipping address. Please let us know if you have a shipping dock at your disposal. Lift gate delivery lowers the freight from the tail of the trailer to the ground and leaves it at the curb. Inside delivery brings the freight from the ground to inside the front door or inside the garage. Residential delivery is to your home or apartment. The shipping amounts are meant to account for delivery weights and location of delivery. We will always give you a freight quote upon request. Shipping to Alaska, Hawaii and non US Locations require customer to setup special shipping.

Pick Up Options are available for the American Mass Loaded Vinyl barrier rolls. The options include picking up the 1 lb per square foot version of the product in the 48"x25' rolls in Stockton, CA-Ft Lauderdale-FL, Boston-MA, Stockton-CA, Greensboro-NC, Houston Area-TX, Cleveland-OH and the 54"x30' rolls in Stockton-CA, Boston Area-MA, Greensboro-NC, Cleveland Area-OH. 2lb per square foot Mass Loaded Vinyl rolls for pick up in Stockton, Cleveland, Houston, Greensboro, Boston, Ft Lauderdale 48"x25' available in all locations except Ft Lauderdale and Boston which carry the 48"x15' rolls.

IF ORDERING THE AMERICAN MASS LOADED VINYL ONLINE FOR PICK UP CHOOSE PICK UP OPTION DURING CHECKOUT AND YOU WILL NOT BE CHARGED SHIPPING.

Please Call Us to Talk About Your Special Shipping Conditions.

Please contact us if you have any questions regarding shipping your order at 
(800) 823-6817.

No orders can ship to a PO Box